Frequently Asked Questions
Find answers to common questions about CCTV systems, mobile monitoring, hard disk storage calculation, and doorstep service in Serampore.
Do you provide doorstep CCTV installation in Serampore and nearby areas?
Yes! IK Technology provides complete doorstep CCTV sales, installation, repair, and AMC services across Serampore, Rishra, Uttarpara, Konnagar, Dankuni, Chandannagar, and entire Hooghly district. Our technicians carry all equipment and wiring accessories for same-day service.
Can I view my CCTV cameras on my smartphone when I am away from home?
Absolutely. All our DVR and NVR installations include free mobile app setup (compatible with Android and iOS). As long as your DVR is connected to your home Wi-Fi or broadband router, you can watch crystal-clear live streams and playback recordings from anywhere in the world.
How many days of video recordings can a 1TB or 2TB hard disk store?
With our advanced H.265+ smart video compression, a 4-camera 2MP/5MP setup with a 1TB WD Purple surveillance hard drive typically stores 15 to 22 days of continuous 24/7 video. A 2TB drive stores 30 to 45 days. We also configure motion-triggered recording to extend storage duration even further.
What is the difference between Bullet, Dome, and PTZ cameras?
Bullet cameras have a visible cylindrical shape and weatherproof metal hood, making them ideal for outdoor boundaries and discouraging intruders. Dome cameras have a compact dome shape that mounts cleanly to ceilings, best for shops and interiors. PTZ (Pan-Tilt-Zoom) cameras rotate 360 degrees and feature optical zoom for large factories and open compounds.
Do you provide warranty and after-sales service on CCTV equipment?
Yes, all our CCTV cameras and DVRs come with 1 to 2 years manufacturer replacement warranty. Hard drives come with 3 years official warranty. Furthermore, IK Technology provides 1-year free on-site service warranty on all our installation packages.
How quickly can an emergency repair technician visit my shop or home in Serampore?
For repair and service requests in Serampore, our certified technician typically arrives within 2 to 4 hours of your call or WhatsApp message. Simply call us at 078640 77300 or WhatsApp +91 78640 77300.
How does a Video Door Phone (VDP) connect with electronic main door locks?
Our Video Door Phone kits feature an outdoor weatherproof camera call station and an indoor 7-inch color display. When a visitor presses the doorbell, your screen rings with live HD video and two-way audio. You can press the touch unlock button on the monitor or your smartphone to open the magnetic/electric lock without walking to the door.
Can you install Multi-Apartment Intercom Systems (EPABX) in housing societies in Serampore?
Yes! We specialize in EPABX and IP intercom networks for residential apartments and commercial buildings. We connect the main security guard gate cabin to all individual flats, enabling instant visitor verification, emergency panic broadcast, and free inter-flat communication.
Does your Biometric Attendance machine prevent buddy punching and sync with payroll?
Yes. Our AI Face ID and 360-degree biometric fingerprint terminals verify employee identity in less than 0.3 seconds with anti-spoofing algorithms. They automatically generate Excel reports for daily attendance, late marks, overtime, and seamlessly integrate into payroll software.
Do you install and test commercial Fire Alarm and smoke detection systems in Serampore?
Yes, IK Technology provides complete multi-zone conventional and addressable fire alarm installations. We supply optical smoke detectors, rate-of-rise heat sensors, manual call points (MCP break-glass units), and 100dB dual-tone hooters with control panels compliant with local life safety standards.
Have a Specific Security Inquiry?
Our Serampore technical engineer is ready to assist you right away.